Voiceflow Bot Guide

Build the HVAC chatbot demo that books appointments 24/7

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VOICEFLOW BUILD GUIDE

HVAC Chatbot Demo

Build the bot that books appointments and captures after-hours leads โ€” your #1 sales demo tool.

Appointment Booking
After-Hours Capture
CRM Integration
BUILD PROGRESS0/10 steps ยท 0%
โšก ADHD TIP: Do one step per session

Each step takes 5โ€“15 minutes. Do one, mark it done, close the laptop. Come back tomorrow. The bot will be built in 10 days without overwhelm.

Log into voiceflow.com, click "+ New Project", select "Chat Assistant" (not Voice), and name it:

Steel City HVAC Demo

Use a generic Pittsburgh HVAC name for your demo โ€” not your client's real name until you've signed them.

In the left sidebar, click Variables and add these. They store what the customer types.

VariableTypeWhat it stores
customer_nameTextCustomer's first name
phone_numberTextTheir callback number
issue_descriptionTextWhat's wrong with the system
preferred_timeTextWhen they want service
urgencyTextTonight or morning
additional_notesTextExtra info for the tech