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VOICEFLOW BUILD GUIDE
HVAC Chatbot Demo
Build the bot that books appointments and captures after-hours leads โ your #1 sales demo tool.
Appointment Booking
After-Hours Capture
CRM Integration
BUILD PROGRESS0/10 steps ยท 0%
โก ADHD TIP: Do one step per session
Each step takes 5โ15 minutes. Do one, mark it done, close the laptop. Come back tomorrow. The bot will be built in 10 days without overwhelm.
Log into voiceflow.com, click "+ New Project", select "Chat Assistant" (not Voice), and name it:
Steel City HVAC DemoUse a generic Pittsburgh HVAC name for your demo โ not your client's real name until you've signed them.
2
Set Up Your Variables (2 minutes)In the left sidebar, click Variables and add these. They store what the customer types.
| Variable | Type | What it stores |
|---|---|---|
customer_name | Text | Customer's first name |
phone_number | Text | Their callback number |
issue_description | Text | What's wrong with the system |
preferred_time | Text | When they want service |
urgency | Text | Tonight or morning |
additional_notes | Text | Extra info for the tech |
3
Build the Time-Check Condition4
Build the Business Hours Welcome5
Build the Appointment Booking Flow6
Build the After-Hours Lead Capture Flow7
Customize for Your Demo8
Add the Google Sheets Integration (Free)9
Publish and Get Your Demo Link10
Practice the Demo Script