Terms of Service

1. Acceptance of Terms

By accessing or using the website loadedbasketmedia.com or any services provided by Loaded Basket Media ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Description

Loaded Basket Media provides AI-powered marketing and automation services for local businesses, including but not limited to:

• Missed call text-back automation systems
• Lead follow-up and nurture automation
• Review generation and reputation management
• Website chat and lead capture tools
• Google Business Profile optimization
• Marketing strategy and consulting

3. SMS Communications

By providing your phone number through any form on our website or by contacting us directly, you consent to receive SMS text messages from Loaded Basket Media. These messages may include:

• Responses to your inquiries
• Follow-up communications related to your service request
• Appointment confirmations and reminders
• Information about our services relevant to your inquiry

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. Reply HELP for assistance. We do not use purchased, rented, or affiliate lead lists for SMS communications.

4. Age Restriction

Our website and services are intended for users who are 18 years of age or older. By using our website or submitting any form, you represent and warrant that you are at least 18 years old. If you are under 18, you are not permitted to use our website or submit your information through any of our forms. We do not knowingly collect personal information from individuals under the age of 18.

5. User Responsibilities

By using our website and services, you agree to:

• Provide accurate and complete information when contacting us
• Use our services only for lawful purposes
• Not attempt to interfere with or disrupt our website or services
• Not use our services to send unsolicited communications to others

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Loaded Basket Media and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Service Agreements

Specific terms for paid services, including scope of work, payment terms, and deliverables, will be outlined in a separate service agreement or proposal provided to you before services begin. These Terms of Service govern your general use of our website and initial contact with our company.

8. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

While we strive to deliver measurable results, we do not guarantee specific outcomes such as a defined number of leads, calls, or revenue increases, as results depend on many factors outside our control.

9. Limitation of Liability

To the fullest extent permitted by law, Loaded Basket Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

10. Carrier Liability Disclaimer

Mobile carriers (such as AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered SMS messages sent through our platform. Delivery of SMS messages is subject to carrier network availability and conditions. Loaded Basket Media is not responsible for any issues arising from carrier delays, filtering, or non-delivery of messages.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes your acceptance of the new terms.

14. Contact Us

If you have questions about these Terms of Service, please contact us: