Privacy Policy

1. Introduction

Loaded Basket Media ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website loadedbasketmedia.com or contact us for our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and business name when you fill out a contact or inquiry form.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Communications: Any messages, emails, or other communications you send to us.

We do not purchase, rent, or use affiliate lead lists. All contacts in our system have opted in directly through our website forms or by contacting us directly.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send follow-up communications related to your service request
• Send appointment confirmations and reminders
• Improve our website and services
• Comply with legal obligations

4. SMS / Text Message Communications

By providing your phone number and submitting a form on our website, you consent to receive SMS messages from Loaded Basket Media. Messages may include responses to inquiries, follow-ups, and appointment confirmations. Message frequency varies.

Message and data rates may apply. Reply STOP at any time to opt out of SMS communications. Reply HELP for assistance.

We do not share your phone number or SMS opt-in data with third parties for their own marketing purposes.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following limited circumstances:

• With trusted service providers who assist us in operating our website and conducting our business (e.g., CRM platforms, email services), subject to confidentiality agreements
• When required by law or to protect our rights
• With your explicit consent

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security Practices

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Data transmitted to and from our website is encrypted using SSL/TLS technology (HTTPS).
• Access Controls: Access to personal data is restricted to authorized personnel only, on a need-to-know basis.
• Secure CRM Storage: Contact information and SMS opt-in data is stored within GoHighLevel, a SOC 2-compliant CRM platform.
• No Unauthorized Sharing: We do not sell, share, or transfer your SMS opt-in data to any third parties for marketing purposes.

While we take reasonable precautions to protect your data, no method of transmission over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately at [email protected].

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by clicking the unsubscribe link

To exercise any of these rights, contact us at: [email protected]

9. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: